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    Frequently Asked Questions

    No. The product should only be applied by a professional hairdresser. Why? Because they have done training, have the right tools and the skills to deliver the best results.

    If for some reason you are not satisfied with the purchase you can return you order to us. The Product must be in saleable condition this means: Sealed, with all the original product packaging and all the seals untouched. We are not able to guarantee a refund in cases where the product isn’t re-saleable.

    If you are interested in becoming a distributer or a wholesaler, please send us an email at:

    We are being sold over 20 countries, please contact us to buy directly from our distributors.
    All of our products are safe to be used on pregnant women, the advisable and safest way is be consulting your doctor, to guarantee your and the baby safety.
    Yes. After the highlights you can proceed with the keratin straightening as usual. If the Keratin is applied after the bleaching procedure, there is no need to use the Cleansing Shampoo.
    No, the hair should only be washed 24 hours after the procedure was done. But the client can stay with the product in the hair for longer.

    No, this is one of the main advantages of our treatment, it does not make the hair greasy after it is done.

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